Medical Home

What is a Medical Home?

A medical home is not a building, house or hospital but a means to providing comprehensive health care through a “team approach” which ensures the care provided is high-quality and meets your individual needs.

A Medical Home is:

Patient-centered:  It is a partnership between practitioners, patients, and their families which ensures that decisions respect the patients’ wants, needs, and preferences, and that patients have the education and support they need to make educated decisions and actively participate in their own care.

Comprehensive:  A Medical Home has a team of care providers who are accountable for a patient’s physical and mental health care needs, including prevention and wellness, acute and chronic care. 

Coordinated:  Patient care is organized across all levels of support throughout the health care system including specialty, hospitals, homecare and community services and support. 

Accessible:  A Medical Home allows for patients to have access to services with shorter waiting times, “after hours” care, 24/7 and electronic or telephone access. 

Committed to quality and safety:  Clinicians and staff work together to enhance quality improvement and evidence-based care to ensure that patients and families are making informed decisions about their health and the health of their loved ones.  

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