Affordable Care Act Section 1557 Notice & Taglines

Notice Of Nondiscrimination

Pocono Health System complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Pocono Health System does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex. 

Pocono Health System:
  • Provides free aids and services to people with disabilities to communicate effectively with us, such as: Qualified sign language interpreters
  • Written information in other formats (large print, audio, accessible electronic formats, other formats) 
  • Provides free language services to people whose primary language is not English, such as: Qualified interpreters
  • Information written in other languages
If you need these services, contact our Care Coordination Department at 570-421-4000.
If you believe that Pocono Health System has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex,
you can file a grievance with:
Kelly Gillick, Patient Relations Director
206 East Brown Street
East Stroudsburg, PA 18301
570-476-3540, Fax-570-426-2358
or Email at kgillick@poconomedicalcenter.org

You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, Kelly Gillick is available to help you. 

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf or by mail or phone at:

U.S. Department of Health and Human Services
200 Independence Avenue, SW Room 509F
HHH Building Washington, D.C. 20201
1-800-368-1019, 800-537-7697 (TDD)
Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.


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